We receive a number of communications from members of the public who ask the same or similar questions. This FAQ page has been created to answer the most popular questions. You may have been directed here in response to writing to us.
Version 1.0.0 – Last updated 7th November 2018
Our Christmas Wish List
Do You Want To Volunteer This Year
For general enquiries, please use our contact form. To ask us a specific question, please use the form at the bottom of this page should you not find the answer here.
Simply for safeguarding reasons, people under the age of 18 are unable to volunteer at the Soup Kitchen. Sorry.
We are afraid we cannot accept such donations of homemade food. We have to adhere to strict protocols to maintain our Food Hygiene Rating and allowing outside or third party cooking could render us in beach.
We receive a fantastic source of food donations from local suppliers such as supermarkets and bakeries. We are also able to source ingredients from the Foodbank. Sometimes the generosity of the public is so overwhelming that we end up donating some food back to the Foodbank.
We recommend that if you have any unwanted packet or tinned food, then you please contact the Foodbank.
Our homeless and rough sleepers do take away food from us at the end of each session. Plastic potted foods like Pot Noodles, Quaker Oat So Simple Pots or Mugshot Pasta and Noodle flavours are easy to be transported and eaten with simple boiled water.
The easiest way at the moment is to visit our Amazon Wish List which we keep this list fresh with the items we need.
We can typically accept most items of clothing, though we ask that you contact us first as sometimes we have excess stocks of some garments. We ask that all items of clothing or sleeping bags be washed, dried and aired prior to donation. We respectfully request that clothing should be of a nearly new condition without holes, rips or tears. Similarly we request that donated items come from a smoke free and pet free household. We are not able to accept bedding such as duvets and underwear for personal hygiene reasons.
If you do not think your old clothing will suit our needs, then there are a number of recycle facilities for fabrics and clothing around Newbury. Tesco at Pinchington Lane near the retail park as a clothing collection point and also the West Berkshire Recycling Centre on Newtown Road are two examples.
If dropping off to the Recycling Centre, please do not forget your entry permit.
No, not at the moment. We are working on this.
The delivery address within our Amazon Wish List account is that of a volunteer where there is someone at home each day. We have found that some Amazon orders are received with no documentation whatsoever. To check that your goods have been received, please contact us with your order number and we will reconcile to the box label. It maybe a good idea to let us know when an order has been placed as many deliveries arrive unannounced.
Of course. Our Amazon Wish List was created for ease as the deliveries come direct to us. You are more than welcome to use the Wish List as a guide and procure desired items from wherever you please. It would be nice if you could support our local businesses and High Street.
Please send to:
The Newbury Soup Kitchen
C/O Harpers Garage
Unit 3, Smitham Bridge Road
Berkshire, RG17 0QP
The Soup Kitchen is open to serve food between the hours of 18.00pm and 20.00pm each Thursday evening. There is normally someone at the Salvation Army Hall from 16.30pm each Thursday.